When asking about potential roadblocks, we weren't provided with much information. This caused our close date to be extended, which caused a lot of issues with the sellers and their agent. When I would email questions, they typically wouldn't get answered. I even called his assistant a couple times and did not get a return phone call at all. And, the only time I ever spoke to or met Trent was the day we were to sign papers. It didn't establish much confidence in the process or his company.
First home was a breeze with Trent. Him and the team helped me out so much along the way to home ownership! Thank you so much!
Our experience wasn’t unpleasant because of Trent. Our experience was unpleasant because of the underwriter. We had all necessary paperwork and funds submitted a month prior to closing and we got a call 4 days before closing that we weren’t approved for a bunch of different reasons. So we spent 3 days leading up to closing running around trying to basically start over with collecting information. It was a very stressful buying experience. Not memorable at all.
Fast and easy service
I thought 98% of the service was great. The team was very quick about following up to my emails , etc. I was new to the loan process so I don’t know how things are “supposed” to be but I did feel as if a lot of the final work was completed hours before closing. We were even notified after we signed papers and had the keys that the loan company was starting a review my credit to verifu I hadn’t opened any new accounts . I felt this was probably vital research necessary for completion prior.
Quick responses to questions anytime I had one.
The constant need for information that I have never had to give for any loan in the past. Some information was so old and irrelevant. I understand the need to loan only those who can pay back but l never have had to provide so much and duplicate info. Along with statements typed up to satisfy the underwriter.
Good communication. Explained things well..
How to get all inspections done or what to do if house has a pool and no one will inspect it in Winter months.
Overall a wonderful experience.
Easy to work with
We had a great experience purchasing our first home. Trent and his team was very helpful throughout the process. Everything worked out great!!
Trent really helped me out and was there to answer any questions I had. Would definitely work with him again
Trent was able to help guide us through the process of purchasing a home when we were not sure if it would be possible. He was able to answer questions that we had in a very timely manner and was very honest with us at all times. We appreciate everything Trent has done for us and our family!